Shipping policy

Shipping Policy

 

Processing Time
Orders are processed within 1–3 business days after purchase.
Custom or personalized pieces may take up to 7–14 business days for production before shipping.
International orders: Processing takes 2–5 business days before shipping.

Shipping Options & Delivery Times
Domestic (U.S.) Shipping:
Standard Shipping: 2–4 business days
Shipping times may vary depending on location and carrier delays.

International Shipping:
Estimated delivery: 2–6 business days after processing.
Delivery times may vary based on the destination country and customs clearance.

Shipping Rates
Standard U.S. Shipping: $6 flat rate
International Shipping: Rates calculated at checkout.

International Shipping & Customs Fees Policy
At Shukstack, we are happy to ship worldwide. Please note that any customs duties, import taxes, or additional fees required by your country are the responsibility of the buyer.

Once your order has been shipped, Shukstack is not responsible for your package or any additional charges applied by customs or local authorities. These fees vary by country and are outside of our control. If these charges are refused, the package may be returned or discarded by customs, and we are unable to offer refunds in these cases.

By placing an order, you agree to these terms. If you have any questions about customs fees, we recommend contacting your local customs office before purchasing.

Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.

Lost or Damaged Items
Shukstack is not responsible for lost or damaged packages. However, if you experience an issue, please contact us at your support email and we’ll do our best to help.